Help
Common questions.
- What does Watchpost do?
- When your AI agent (Claude, ChatGPT, anything MCP-aware) tries to make a purchase, Watchpost runs three checks: merchant trust, listing manipulation scan, and your rules. It either approves, asks you, or blocks. The whole verdict happens in about a second.
- How do I connect my agent?
- Run `npx @watchpost/mcp install` once. The CLI walks you through a browser flow to grant access, then writes the right entry into your agent's MCP config (Claude Desktop, for example). Restart the agent and you're done.
- What's a 'verdict'?
- Watchpost's three-part decision on a purchase. Approve means the agent can proceed. Review means it should pause and wait for your tap. Block means it shouldn't proceed at all.
- Why does Watchpost ask for review?
- By default, anything above $25 needs your tap. You can change that threshold, or any rule, from the dashboard.
- How does the listing scan work?
- Mechanical pre-checks run first: zero-width characters, known prompt-injection patterns, recurring-billing keywords, drip pricing. If the listing has substantial text and the pre-checks didn't already flag it, Claude scans the rest looking for AI-targeted manipulation.
- Where is my data stored?
- Postgres in the EU (Neon). We store listings, verdicts, and your rules. We don't sell or share. Email us and we'll export or delete your account.
- What if I miss a notification?
- Review verdicts stay open in your dashboard and your agent waits for your tap. If nobody responds within 24 hours the review expires and is treated as a decline (fail-closed), so a missed notification never leaves a purchase hanging. Tap Allow or Block before then and the agent proceeds (or doesn't) the moment you do.
- Can I block specific merchants?
- Yes. Add the domain to your rules' forbidden list. Future agent calls to that merchant block immediately, with the reason shown.