Common questions.

My agent already asks before buying. Why add Watchpost?

Your agent or wallet may already provide useful approvals and spending controls. Watchpost examines the purchase details your integration submits, including the merchant, listing text and your account's rules. Try it on a few sample purchases to see whether the extra information helps you decide. It is not needed for every buying setup, and it does not replace your payment provider's controls.

Can you help me connect an agent?

We are opening a five-person assisted pilot. Email hello@watchpost.systems with the agent you use and what you want it to buy. We will check whether there is a supported connection and help you test a sample purchase without paying. Never send passwords, connection tokens or card details by email.

What does Watchpost do?

Watchpost evaluates purchases submitted by connected agents using merchant signals, listing analysis and your rules. It returns approve, review or block. Your integration must call Watchpost and honor the answer; Watchpost does not independently intercept payments. Timing varies with the data and services needed.

How do I connect my agent?

The helper configures Claude Desktop and Cursor on your computer. Install Node.js with npm first, then run `npx @watchpost/mcp install`, confirm in the browser and restart the host. Check a sample purchase without paying to verify the connection. See /install for prerequisites. Hosted ChatGPT requires a custom API integration; the helper cannot connect it directly.

What's a 'verdict'?

Watchpost's three-part decision on a purchase. Approve means the agent can proceed. Review means it should pause and wait for your tap. Block means it shouldn't proceed at all.

Why does Watchpost ask for review?

With Balanced defaults, amounts above $25 need review if another rule has not already blocked them. Smaller amounts still need to pass trust, listing, category and budget rules. You can change these rules from the dashboard.

How does the listing scan work?

Mechanical pre-checks inspect the submitted text for hidden characters, injection patterns, recurring-billing language and pricing discrepancies. Claude adds analysis when sufficient text is supplied and no high-risk pattern has already been found. Missing text or model failure leaves incomplete analysis; a low score alone does not establish that a listing is safe.

Where is my data stored?

We store account data, listings, verdicts and rules in Neon Postgres. A database's storage region does not limit all processing to that region: service providers, including Anthropic for listing text, may process data outside the EEA. We do not sell your data. See /privacy for providers, transfers and export or deletion requests.

What if I miss a notification?

Reviews remain in your dashboard whether or not you enable push or review email. A cooperating integration must wait for your decision. After 24 hours, unanswered reviews expire and cannot authorize completion. Check the dashboard if an alert does not arrive; Watchpost cannot prevent a payment if the integration ignores the verdict.

Can I block specific merchants?

Yes. Add the domain to your rules' forbidden list. Future agent calls to that merchant block immediately, with the reason shown.